Friends and Family Test

Would you recommend your GP surgery?

From 1 December 2014, you will be asked about whether or not you would recommend your GP surgery to your family and friends if they need similar treatment or care.

How does it work?

When you visit your GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:

How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?

You will be asked to choose one of six options, ranging from extremely likely to don't know.

Your response is anonymous and you will be able to post the postcard in a ballot box in your GP practice reception on your way out of the surgery or respond to our SMS text.

If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.

How will the results be used?

The information will give your GP practice invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help the surgery to make improvements for patients.

The Friends and Family Test has already been successfully rolled out in hospitals across the country and is proving to be valuable in obtaining patient experiences.

For more information on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily

 

The Marshside Surgery Friends and Family Test Results

Monthly Test Score September 2019 - 100% Recommended

Monthly Test Score August 2019 - 100% Recommended

Monthly Test Score July 2019 - 94% Recommended

Monthly Test Score June 2019 - 87% Recommended

Monthly Test Score May 2019 - 96% Recommended

Monthly Test Score April 2019 - 75% Recommended

Monthly Test Score March 2019 - 87% Recommended

Monthly Test Score February 2019 - 100% Recommended

Monthly Test Score January 2019 - 96% Recommended

Monthly Test Score December 2018 - 89% Recommended

Monthly Test Score November 2018 - 82% Recommended

Monthly Test Score October 2018 - 98% Recommended

Monthly Test Score September 2018 - 93% Recommended

Monthly Test Score August 2018 - 89% Recommended

Monthly Test Score July 2018 - 96% Recommended

Monthly Test Score June 2018 - 90% Recommended

Monthly Test Score May 2018 - 100% Recommended

Monthly Test Score April 2018 - 93% Recommended

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Contact Us

The Marshside Surgery
117 Fylde Road
Southport
Merseyside
PR9 9XP
Tel: 01704 505555
Fax: 01704 505818